Account Manager

Delivery Hero

Role summary:
Responsible for developing the business through restaurant partnership and maintain a long-term
relationship. Handle menu photos, promotions, advertisement sales, renegotiations and
transmission methods optimization as well as other special account management ad hoc projects
as per standards set.

What's on your plate?
Conduct business reviews with accounts and identify business opportunities and business
relationships which result in the achievement of increased revenue, profitability and market
share
Maintain continuous business relationship with restaurants
Provide excellent service and support in order to build strong relationship and resolve
operational issues between restaurant and company
Increase TGO shares by switching restaurants to our own delivery
Make sure that the menus of the restaurants are up to date at all times
Optimize the restaurant content (minimum order amount, Delivery time)
Commission rate renegotiation: - Building new commercial relationships by renewing the
existing contacts by renegotiating the offer
Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding
Talabat stickers at restaurants, banners and newsletter
Generating food coupons, promotions and vouchers from existing restaurants
Convince restaurants of brand promotion of Talabat
Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label,
Facebook button)
Encourage restaurant to subscribe for the online payment gateway
Upselling new services to our existing restaurants
Coordinate with the restaurant, if restaurant is live or active on the Talabat website, checking
and resolve the reason, such as shutting down or stopped delivery