Account Manager

K Line Europe

Posted 30+ days ago

Experience

2 - 5 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Summary:

We re looking for a proactive and people-oriented Account Manager to join our team. In this role, you ll be responsible for managing key client accounts, driving growth, and leading a small team to deliver results. You'll collaborate across departments to ensure client satisfaction and align with company goals.

Key Responsibilities:

Client Management
  • Build and maintain strong, long-term relationships with clients
  • Understand client needs and provide tailored solutions
  • Drive account growth through upselling, cross-selling, and renewals
  • Proactively resolve client issues in a timely and effective manner
  • Monitor and report on account performance, KPIs, and client satisfaction
Team Leadership
  • Supervise and support direct reports with coaching and regular feedback
  • Allocate tasks effectively and manage team workflows
  • Monitor team performance and guide continuous improvement
  • Identify and implement process improvements to enhance efficiency and results
Collaboration & Strategy
  • Collaborate with internal teams (sales, customer success, operations) to meet client expectations
  • Contribute to the development and execution of account growth strategies
  • Keep leadership informed of key client updates, challenges, and opportunities
  • Support the delivery of company-wide KPIs and strategic objectives

Desired Candidate Profile

Job Requirements:

  • Bachelor s degree in Business Administration, Marketing, or related field
  • 2 5 years of experience in client management, account handling, or customer success
  • Strong communication and relationship-building skills
  • Proven ability to lead teams and manage multiple priorities
  • Analytical mindset with attention to detail
  • Fluency in English (spoken and written)

Company Industry

Department / Functional Area

Keywords

  • Account Manager

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