A hotel receptionist

OYO

Job description: Tasks and responsibilities:
- Receiving and welcoming guests in a professional and friendly way
Sign in and exit the inmates efficiently through the reservation system
- Responding to guest inquiries and providing appropriate assistance
Coordination with the various departments of the hotel to ensure the comfort of the guests
- Management of phone calls and converting them as needed
- Dealing with complaints and solving problems quickly and professionally
- Follow up room reservations and data update regularly
- Maintaining the appearance of the reception area in an elegant and salad way
Requirements:

• A minimum high school certificate, preferably a diploma or bachelor s degree in tourism or hotel
• Previous experience in the field of reception or customer service (preferably in the hotel sector)
• Excellent communication skills in Arabic, preferably proficient in English or other languages
• The ability to use reservation systems and related computer programs
• Flexibility in working times (morning bouts - evening - holidays)
• A resident of the city of Jeddah